Jelly Comb UKJelly Comb UKJelly Comb UK

Frequently Asked Questions


Product Questions: Categories




Mice

Combos

Keyboards

Headphones


Lost & Worn Parts

Silicone covers are available here.

We recommend looking up 'universal keyboard cover' on Amazon as an alternative if you don't find the matching model.

Some replacement USB receivers are available here.

Please contact us if you need help identify your product or if the replacement is unavailable.


Shipping & Delivery

Our official websites currently covers the United States, the United Kingdom and Germany

Visit our Amazon Stores

We prepare & ship your package in about 48 hours after the payment is confirmed.

Tracking is generally available within the next 24 hours, it may be slower on the weekends.

Our customers generally receive their package within 3-7 business days, depending on their location.

Flat rate £2.99 for orders under £14.99.

Free Shipping for orders £14.99 and above.


Warranty & Return Policy

Products purchased from jellycomb.com are eligible for 30-day return & refund buyer protection.

Please visit our Warranty Policy page to proceed.

We have different warehouse locations so your packages may arrive separately.

If there is anything missing from your order, please contact us.


 

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